Essential USPS compliance requirements every mailbox operator must know and follow
Understanding USPS Compliance
As a mailbox operator, maintaining USPS compliance is not just important—it's mandatory. This guide covers the essential requirements you need to know.
Key Compliance Requirements
1. Address Verification
All customers must provide proper identification and proof of address. You must verify:
- Government-issued photo ID
- Proof of address (utility bill, bank statement, etc.)
- Completed Form 1583 (Application for Delivery of Mail Through Agent)
2. Mail Handling
Proper mail handling procedures include:
- Accepting mail only for verified customers
- Maintaining secure storage for received mail
- Following forwarding instructions precisely
- Keeping detailed records of all mail transactions
3. Restricted Items
Certain items cannot be forwarded or stored. These include:
- Hazardous materials
- Perishable items
- Items requiring special handling
- Prohibited substances
Best Practices
To maintain compliance:
- Regularly review USPS regulations and updates
- Train your staff on compliance requirements
- Maintain accurate records
- Conduct regular compliance audits
For more detailed information, see our Handling Restricted Items guide.
