Restricted Items Overview
Certain items cannot be forwarded or stored by mailbox operators. Understanding these restrictions is crucial for compliance and safety.
Prohibited Items
The following items cannot be accepted, stored, or forwarded:
- Hazardous Materials: Flammable liquids, explosives, radioactive materials
- Perishable Items: Food items, plants, live animals
- Illegal Substances: Drugs, contraband, prohibited items
- Weapons: Firearms, ammunition, knives
- Cash: Currency, coins, negotiable instruments
Handling Procedures
Identification
When restricted items are identified:
- Do not accept the item
- Notify the customer immediately
- Document the incident
- Contact USPS if necessary
Documentation
Maintain records of:
- Date and time of identification
- Customer information
- Item description
- Action taken
Best Practices
- Train staff to identify restricted items
- Have clear policies in place
- Communicate restrictions to customers
- Maintain detailed records
For more information, see our USPS Compliance Basics guide.
