Welcome to C-Band Mailbox Operator Platform
Congratulations on becoming a C-Band Mailbox operator! This comprehensive guide will walk you through everything you need to know to get started with your mailbox center operations.
Initial Setup
Before you can start accepting customers, you'll need to complete a few essential setup steps:
- Account Verification: Complete your operator profile and verify your business credentials
- Location Setup: Add your mailbox center location and configure service areas
- Service Configuration: Set up the services you'll offer, including mail receiving, scanning, and forwarding
- Payment Setup: Configure your payment methods and billing preferences
Understanding the Dashboard
Your operator dashboard is your command center. Here's what you'll find:
- Customer Management: View and manage all your customers from one place
- Mail Queue: See incoming mail that needs processing
- Billing Center: Manage invoices and payments
- Reports: Access detailed analytics and reports
Next Steps
Once your initial setup is complete, we recommend:
- Reviewing the USPS Compliance Basics guide
- Setting up your customer verification process
- Configuring your mail scanning workflow
For additional support, visit our Help Center or submit a support ticket.
