Customer Verification Process
Proper customer verification is crucial for USPS compliance and security. This guide outlines the complete verification process.
Required Documents
Every customer must provide:
- Government-Issued Photo ID: Driver's license, passport, or state ID
- Proof of Address: Utility bill, bank statement, or lease agreement (dated within 90 days)
- Form 1583: USPS Application for Delivery of Mail Through Agent
Verification Steps
Step 1: Document Collection
Collect all required documents from the customer. Ensure documents are:
- Original or certified copies
- Current and not expired
- Clear and legible
Step 2: Identity Verification
Verify that:
- The photo on the ID matches the customer
- The name matches across all documents
- The address is consistent
Step 3: Form 1583 Processing
Complete Form 1583 with the customer, ensuring:
- All fields are filled accurately
- Both customer and operator signatures are present
- Form is submitted to USPS within required timeframe
Digital Verification
Our platform supports digital verification through:
- Document upload and verification
- Identity verification services
- Automated compliance checks
Learn more about document verification and KYC requirements.
