Learn how to properly verify customer identities and documents according to USPS requirements
Customer Verification Process
Proper customer verification is crucial for USPS compliance and security. This guide outlines the complete verification process.
Required Documents
Every customer must provide:
- Government-Issued Photo ID: Driver's license, passport, or state ID
- Proof of Address: Utility bill, bank statement, or lease agreement (dated within 90 days)
- Form 1583: USPS Application for Delivery of Mail Through Agent
Verification Steps
Step 1: Document Collection
Collect all required documents from the customer. Ensure documents are:
- Original or certified copies
- Current and not expired
- Clear and legible
Step 2: Identity Verification
Verify that:
- The photo on the ID matches the customer
- The name matches across all documents
- The address is consistent
Step 3: Form 1583 Processing
Complete Form 1583 with the customer, ensuring:
- All fields are filled accurately
- Both customer and operator signatures are present
- Form is submitted to USPS within required timeframe
Digital Verification
Our platform supports digital verification through:
- Document upload and verification
- Identity verification services
- Automated compliance checks
Learn more about document verification and KYC requirements.
