Training Videos

Learn how to operate your mailbox center effectively with our step-by-step video guides

12:30Getting Started

Getting Started as a Mailbox Operator

Complete introduction to the operator dashboard and basic operations

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15:45Mail Management

Mail Upload and Processing

Learn how to upload mail, assign customers, and process mail items efficiently

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10:20Customer Management

Customer Verification Process

Step-by-step guide to verifying customer identities and documents

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18:15Compliance

USPS Compliance Best Practices

Essential compliance guidelines and regulations for mailbox operators

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14:00Billing

Billing and Payment Management

How to manage billing, invoices, and payment processing

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11:30Analytics

Analytics and Reporting

Understanding your mailbox center's performance metrics and reports

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